Terms and conditions

1. Site owner

Controller: Camila Gómez Jaramillo, trading as Aigo Services · Address: Envigado (Antioquia, Colombia) · Email: info@aigo.services · WhatsApp: +57 321 857 5348 · Website: aigo.services

Activity: automation, chatbots, integrations and AI-powered website creation for businesses.

2. Purpose and acceptance

These terms govern access to and use of aigo.services (the “Site”). By browsing it you accept them. If you disagree, do not use the Site.

3. Commercial information and contracting

The Site's content is informational and is not a binding offer. Services are always contracted through a written quote that sets out scope, price, payment terms, the functional document and the applicable conditions, and it only binds the parties once the client accepts it. Prices and examples on the Site are indicative.

4. Conditions of use

You agree to use the Site lawfully and diligently. In particular, you must not:

• Attempt unauthorised access to systems, accounts or data, or bypass security measures.
• Introduce malware, send mass or automated requests that harm the service, or use the virtual assistant for unlawful purposes.
• Copy, systematically extract or reuse the Site's content without permission.
• Impersonate others or provide false data or third-party data without their consent.

5. Intellectual and industrial property

The texts, images, design, code, logos and other elements of the Site, and the name and sign “Aigo Services”, belong to their owner or are used with permission. Reproduction, distribution or modification without written permission is prohibited, except as allowed by law. Third-party trademarks and logos belong to their owners and are shown for information only.

6. Virtual assistant

The virtual assistant's answers are generated by an artificial intelligence system. They may contain errors, do not replace professional advice (legal, tax, medical or financial) and are not a binding offer. You can ask to speak to a person at any time. Do not enter sensitive data, passwords or bank details in the chat.

How we process the data you give in the chat is explained in the Privacy policy.

7. Availability and liability

We try to keep the Site available and up to date, but we do not guarantee uninterrupted operation or that it is error-free. We are not liable for damage resulting from interruptions, technical failures beyond our control or the use made of the information, except where the law does not allow liability to be excluded. Nothing here limits your rights as a consumer.

8. Third-party links

The Site may link to third-party pages (for example WhatsApp). We do not control their content or policies and are not responsible for them. If you find an inappropriate link, tell us at info@aigo.services.

9. Data protection and cookies

See the Privacy policy and the Cookie policy.

10. Changes

We may update these terms to reflect legal or Site changes. The current version is the one published here, with its update date.

11. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Colombia. Disputes will be heard by the competent Colombian courts, without prejudice to your right as a consumer to go to the Superintendence of Industry and Commerce.